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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      80% would recommend to a friend

      (5,728 total reviews)
      avatar

      Bill McDermott

      92% approve of CEO

      76% positive business outlook

      Ratings by demographic groups

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,728 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Reviews by job title

      6K reviews
      2.0
      Aug 9, 2018

      Excellent Product but Extremely Bad Culture

      Customer facing
      Recommend
      CEO approval
      Business Outlook

      Pros

      The solution is very matured and has awareness among enterprise customers. Most customers are happy with the solution and hence feels good to work. The Senior management was approachable when it cam to business. The attractive part was the RSUs, which I understand is dwindling for new employees.

      Cons

      The culture is extremely bad and is run by the whims and fancy of local management team and their favoritism. It is hire and fire with no explanation given. Infact they build false case and reasoning against you. You are expected to work 18 hours a day and also on weekends. You are looked down upon if you give a personal reason for not being available in late evening.

      5.0
      Aug 9, 2018

      Good to be part of such a successful company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good progression opportunities if you work hard. Improved employee care following the new CHRO hire.

      Cons

      The changes that take place within the organisation can be overwhelming but as long as you can embrace this and look at it from the positive side then you will go far.

      5.0
      Aug 8, 2018

      Amazing Company & Bright Future Ahead

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - World's number one most innovative company, with amazing technology on offer and excellent relationship with customers - Management is supportive and proactive in employee's career development - Inspiring people , very chilled and like minded -Growing company with so much more potential - Excellent compensation and benefits -Recognizes hard work and exceptional performance - Real sense of belonging and the executive team strive to make SN an even better place to work

      Cons

      - Growing pains, a lot is changing in a very short period of time, so you need to roll with it and be adaptable - On-boarding could be improved - takes a while to sort out access to all the tools needed etc. - Salary Reviews .it should be standardized and talked about a bit more than we currently do.

      Viewing 5209 - 5211 of 5,728 Reviews
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      Glassdoor has 6,666 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.