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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      80% would recommend to a friend

      (5,726 total reviews)
      avatar

      Bill McDermott

      92% approve of CEO

      76% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Compensation and benefits

      4.0

      Work/Life balance

      3.9

      Career opportunities

      3.8

      Senior management

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,726 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      1.0
      Jun 26, 2018

      Poor management hidden by a good product

      It support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Get to work with cutting edge tech. I loved working with the Mac ecosystem here.

      Cons

      Management plays favorites and if they don't "like" you will find a way to eliminate you. Upper management lives in the "crystal castle" making decisions about things they know nothing about. The boots on the ground techs know what's going on but aren't listened to at all.

      4.0
      Jun 21, 2018

      Sales

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great product and great market fit.

      Cons

      Company grew really fast and needs to scale.

      4.0
      Jun 19, 2018

      Making Work Better

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great place to work, lots of potential for growth, top performing company in the space!

      Cons

      Some orgs have issues with Work/Life but this is known and being addressed. Career planning resources are in the works as well.

      Viewing 5227 - 5229 of 5,726 Reviews
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      Glassdoor has 6,664 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.