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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      79% would recommend to a friend

      (5,730 total reviews)
      avatar

      Bill McDermott

      91% approve of CEO

      74% positive business outlook

      Ratings by demographic groups

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,730 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Reviews by job title

      6K reviews
      1.0
      Sep 17, 2025

      AVOID - I've spent 20 years in big tech and ServiceNow was the most toxic by far

      Sr. director
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Good pay and stock performance - Lots of smart people - Good product

      Cons

      - While there are some bright spots, this is BY FAR the most toxic place I have worked and I have spent time at MSFT, Google, Meta, etc. - There are many abusive leaders and executives, and I do not use that word lightly - HR issues are not dealt with, and reporting poor behavior does absolutely nothing - Truly a horrific culture, I knew several people who went out on leave for mental health reasons related to work

      5.0
      Sep 17, 2025

      Fasted Paced, Great Place

      Solution sales executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great product, company, culture, CEO, etc.

      Cons

      It’s stressful. Lots of pressure to support customer and internal customers. Stigma in the market of being an IT company when trying to get outside of IT.

      Viewing 523 - 525 of 5,730 Reviews
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      Glassdoor has 6,668 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.