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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      80% would recommend to a friend

      (5,721 total reviews)
      avatar

      Bill McDermott

      92% approve of CEO

      76% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Compensation and benefits

      4.0

      Work/Life balance

      3.9

      Career opportunities

      3.8

      Senior management

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,721 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      3.0
      Feb 14, 2018

      Servicenow Nederland BV

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great compensation plan, vitality program (yoga, kickboxing, running classes), fruits, good equipment to work with

      Cons

      High workload, work life balance suffers, very revenue driven company

      3.0
      Feb 12, 2018

      So much room to improve!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      This company has a great product and everyone truly believes and cares about customer success. John Donahoe, the new CEO, seems to have the right long-term vision for the company. The new VP of Global Talent, Pat Wador, also seems to be on the right track but time will tell if she can truly bring about the much needed change she has planned for 2018 and beyond. Benefits package is not bad but has room for improvement to be competitive with some of the best companies in the industry.

      Cons

      People are treated as things, metrics, goals, dates, SLA's to be measured. Employees are not cultivated or mentored. There are no programs to ensure employee success and the management team is so pre-occupied with making arbitrary deadlines that they are not really bothered with investing in their people. They lose great talent all the time and they don't even realize what a loss it is to the company to lose its best people. The company needs to reinforce a culture of zero-tolerance for discrimination against women and let everyone understand that being dismissive toward female colleagues and their opinions, making offhanded and demeaning remarks about them in public or behind their backs, systematically over-scrutinizing their work in comparison to their male counterparts, constantly interrupting them in meetings, etc., are still examples of a kind of soft discrimination that should have not be allowed at ServiceNow.

      5.0
      Feb 12, 2018

      Network Engineer

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly team members and team managment

      Cons

      Company goes through multiple culture changes

      Viewing 5272 - 5274 of 5,721 Reviews
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      Glassdoor has 6,658 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.