ServiceNow reviews

4.1

80% would recommend to a friend

(5,712 total reviews)
avatar

Bill McDermott

92% approve of CEO

76% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,712 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Aug 25, 2017

An odd place for sure...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

In short, customers love the company. The technology is over a decade old, but it addresses a pain point they have. Stock is doing well.

Cons

I can't speak to the new leadership, but the old one was reminiscent of Apple. Controlling and dictatorial. People constantly worried about their job. People disappearing without warning. Not a great place to be if you are looking for peace of mind.

3.0
Aug 18, 2017

real leadership wanted

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

the people and the product

Cons

the management of the people and the management of the product

Viewing 5350 - 5352 of 5,712 Reviews

Glassdoor has 6,648 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.