ServiceNow reviews

4.1

81% would recommend to a friend

(5,688 total reviews)
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Bill McDermott

92% approve of CEO

78% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,688 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Jun 10, 2020
Recommend
CEO approval
Business Outlook

Pros

Fantastic company that genuinely cares about us as employees. I've felt it since I joined but even more so during this crisis where they have thought about how it may be impacting employees, offering extra benefits, support and unrivalled communication from the US leadership. There's flexible working and a real sense that your mental well being and personal life comes first. The company is also doing really well which is amazing, and I have faith in all of our global leadership team that they will make the right decisions to continue our growth. I can see myself staying here for years to come and hope to grow with the business.

Cons

As a company this big grows quickly, sometimes it can be frustrating when processes are not in place yet or things hurdles need to be jumped. But actually this is also a positive as you can be part of that change.

5.0
Jun 7, 2020

An amazing company to work for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Growing company with upward mobility Culture of execution and best person for the job Modern and clean workspace (inc. equipment) Competitive salary and package

Cons

No longer a small/medium size company, meaning more red tape and teams sometimes operate in isolation (although less than expected at this company size).

5.0
Jun 3, 2020
Recommend
CEO approval
Business Outlook

Pros

Really talented, friendly and knowledgeable employees. Feels like one big team and everyone contribues and supports Everyone belives in the platform and how it can help our customers Absolutely customer and out focused Great leadership and management.

Cons

Hypergrowth can making working ours a little out of sync with work/life balance

Viewing 5389 - 5391 of 5,688 Reviews

Glassdoor has 6,624 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.