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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      81% would recommend to a friend

      (5,710 total reviews)
      avatar

      Bill McDermott

      92% approve of CEO

      77% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Culture & values

      4.2

      Compensation and benefits

      4.0

      Work/Life balance

      3.9

      Career opportunities

      3.8

      Senior management

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,710 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      1.0
      Jan 21, 2017

      Very weak management

      Engament manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good package with Lots of RSUs

      Cons

      Very poor management, the one who hired is probably the worst i ever met

      2.0
      Jan 20, 2017

      Sale

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Salary is above normal There are free snacks

      Cons

      Management is very poor no culture

      3.0
      Jan 17, 2017

      Fast pace, constant change, too much work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Generally competent people who are well qualified and enthusiastic. Bonuses and reviews occur every quarter. You feel like you're making a difference. They have been promoting from within the ranks. The stock price is still climbing.

      Cons

      This is a "yes" company - you must agree when asked for something, and if you say "no", you'd better have an air-tight reason. There is unrelenting work and unrelenting change. I went through three org changes and two management changes within 9 months. The new CMO is introducing even more change and pressure to perform(he previously worked at Amazon). You sometimes feel like a robot just getting stuff done in your assigned lane. Managers have the constant pressure to make sure their team is perceived as "high-performing". There is almost no room(or time) for creativity.

      Viewing 5410 - 5412 of 5,710 Reviews
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      Glassdoor has 6,646 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.