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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      81% would recommend to a friend

      (5,687 total reviews)
      avatar

      Bill McDermott

      92% approve of CEO

      78% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Culture & values

      4.2

      Compensation and benefits

      4.0

      Work/Life balance

      3.9

      Career opportunities

      3.8

      Senior management

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,687 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      4.0
      Feb 27, 2020

      Great place to work

      Adr
      Recommend
      CEO approval
      Business Outlook

      Pros

      Platform Best kept secret Pay Colleagues Culture

      Cons

      Internal processes Lack of resources for some segments

      2.0
      Feb 26, 2020

      "It was the best of times...it was the worst of times"

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Powerful platform, high-growth, enthusiastic customers, RSU grants make the compensation very attractive (this is literally the reason why they are able to retain most employees)

      Cons

      Advancement and recognition is not based on performance, but rather on arbitrary popularity contests and political dynamics. Marketing leadership is near the worst I've seen. The CMO is insecure in his own abilities, and therefore leads through bullying and fear tactics. The other C-suite members largely disregard Marketing's input, due to a lack of confidence in leadership. Most of the power now sits with the Chief Communications Officer. The CMO's record of hiring into his org is poor, with multiple failed hires. These are all known issues, and the C-suite and HR have either been unable or unwilling to address them, leading to a negative work environment for many in the Marketing organization.

      Viewing 5413 - 5415 of 5,687 Reviews
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      Glassdoor has 6,623 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.