ServiceNow reviews

4.1

81% would recommend to a friend

(5,700 total reviews)
avatar

Bill McDermott

92% approve of CEO

77% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,700 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Nov 15, 2016

Unhappy employees

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The Santa Clara office campus is new and very nice. Excellent facilities at a convenient location. Growing, high-growth company in hiring mode.

Cons

Many employees are unhappy here but stay because they are happy with their stock compensation. Very performance driven culture. Management has a very short-term outlook on the company. Many managers have no management experience and are poor leaders.

2.0
Nov 14, 2016

Very political environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fast growing company - competitive compensation

Cons

Very political environment - managers are not focused on developing employees, but rather on pleasing their managers. This stands in the way of productivity and goes against the company core values. Employees on the same team are made to compete with each other which creates a toxic work environment.

3.0
Nov 14, 2016
Recommend
CEO approval
Business Outlook

Pros

Great technology. Solid model. Amazing functionality. Strong app and partner ecosystem

Cons

Growing pains. Too many chefs. Delivery and maturity models are not in place. Difficult to manage.

Viewing 5425 - 5427 of 5,700 Reviews

Glassdoor has 6,636 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.