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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      79% would recommend to a friend

      (5,733 total reviews)
      avatar

      Bill McDermott

      91% approve of CEO

      74% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Compensation and benefits

      4.0

      Work/Life balance

      3.8

      Career opportunities

      3.7

      Senior management

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,733 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      2.0
      Mar 21, 2019

      Software Engineer

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some team mates are good

      Cons

      Not a good company to start

      2.0
      Dec 10, 2018

      Sales

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great products Loyal customer base Smart and loyal employees

      Cons

      Strategy and values being articulated by senior management not filtering down to the field, all about the numbers Toxic sales environment micro managed by spreadsheets where leaders would rather apportion blame rather that fix the root cause of issues Becoming hugely political and striving to become a large corporation means loss of company identity

      5.0
      Jul 19, 2018

      "Best job of my career"

      Senior director marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      *Accessible leadership with a great vision, strategy and action plan to get us to the next phase. *Purpose-driven, authentic and transparent culture focused on diversity, inclusion and belonging. *Performance-driven with clear metrics for success. *Empowerment to "own" your career. *Flexibility and work/life balance.

      Cons

      *Fast growth has created some organizational and operational complexity; sometimes hard to know who's doing what.

      Viewing 541 - 543 of 5,733 Reviews
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      Glassdoor has 6,671 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.