ServiceNow reviews

4.1

81% would recommend to a friend

(5,680 total reviews)
avatar

Bill McDermott

92% approve of CEO

78% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,680 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
4.0
Oct 16, 2019

Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits, flexible working time

Cons

change in culture, more politics

5.0
Oct 11, 2019

Security Engineer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Forward looking management Great healthy culture Stocks Free snacks

Cons

Depending upon your luck you may be in the hands of a wrong manager

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ServiceNow Response
6y
We're happy to hear that you're happy here! We also work hard to drive consistency in our leadership, so "luck" should not be a part of it. As always, we'll continue to grow and improve, holding all of our managers accountable for upholding our company values.
4.0
Sep 28, 2019

Rewarding experience!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

John Donahoe is a fantastic leader. He is inspiring and business driven. Colleagues are in the top of their game. Love the fast-paced, high growth environment.

Cons

Health insurance is not good at all- high premium but low coverage! 401k matching is ridiculously low. Hit and miss in management.

avatar
ServiceNow Response
6y
Thanks for your review and suggestions!
Viewing 5434 - 5436 of 5,680 Reviews

Glassdoor has 6,615 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.