ServiceNow reviews

4.1

81% would recommend to a friend

(5,690 total reviews)
avatar

Bill McDermott

92% approve of CEO

77% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,690 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Sep 13, 2016
Recommend
CEO approval
Business Outlook

Pros

Salary is good compared to my last company. Free lunch and drinks. Use of technology is growing.

Cons

No manager interaction, manager is not technical and offloads her work. No career or salary raise if you are not a favourite. No work from home

4.0
Sep 12, 2016
Recommend
CEO approval
Business Outlook

Pros

Customers love ServiceNow, so much so they consider themselves part of the company. The company has great growth potential, not in the core ITSM business, but in all the various emerging products (HR, FIN, Cust Srv, Security Ops, and core platform aPaaS and iPaaS).

Cons

Management is laser focused on customer sat, which can be a good thing, but it doesn't allow development teams to innovate fast enough while solving all the technical debt. Long hours makes work life balance tough.

5.0
Sep 11, 2016
Recommend
CEO approval
Business Outlook

Pros

Challenging and stimulating work. Good compensation. Full stack development.

Cons

Frequent team shuffling can sometimes bog you down. Work life balance could be an issue for some.

Viewing 5443 - 5445 of 5,690 Reviews

Glassdoor has 6,626 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.