ServiceNow reviews

4.1

81% would recommend to a friend

(5,680 total reviews)
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Bill McDermott

92% approve of CEO

78% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,680 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
4.0
Aug 11, 2019

Good culture, better product

Recommend
CEO approval
Business Outlook

Pros

A big motivating factor at Servicenow is the product and how much customer's like it. The overall culture is OK, with some folks willing to lend a helping hand to ensure a good flow of communication vs. sometimes where you are completely left in the dark. A fairly relaxed work environment but sometimes things can get pretty fast.

Cons

Too much middle management obstructs the junior employees from experimenting new and innovative ways of doing work which can cause some resentment and frustration

5.0
Aug 8, 2019

Oncampus

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work culture in service now is awesome

Cons

Food is not that good

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ServiceNow Response
6y
Thanks for your thoughts!
4.0
Aug 6, 2019

Great place to learn

Recommend
CEO approval
Business Outlook

Pros

Great place that focuses on fostering learning.

Cons

Work from one week to the next varied.

avatar
ServiceNow Response
6y
Thank you for leaving a review. It looks like you've moved on from ServiceNow. We appreciate your contributions and wish you the best in your journey ahead!
Viewing 5443 - 5445 of 5,680 Reviews

Glassdoor has 6,616 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.