Does ServiceNow pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceNow employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at ServiceNow. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at ServiceNow?

81% of ServiceNow employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceNow 4.0 out of 5 for work life balance, 4.2 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at ServiceNow?

Software Engineer (373) , Senior Software Engineer (206) , Staff Software Engineer (114) , Technical Support Engineer (110) , Account Executive (107) , Solution Consultant (105) , Associate Software Engineer (93) , Director (91) , Sales Development Representative (SDR) (81) , Advisory Solution Consultant (78) , Senior Technical Support Engineer (76) , Manager (67) , Senior Manager (64) , Solutions Consultant (57) , Sales (46)

What are the pros of working at ServiceNow according to real employee reviews?

"Culture has evolved significantly with each CEO... but always great and keeps getting better despite massive scaling of the company." ((in 790 reviews)); "Good work life balance (depending on what part of the business you're in)" ((in 450 reviews)); "Great people and a lot of learning" ((in 408 reviews)); "Learn curriculum is great to understand platform and how it benefits as individual to me and to our customers." ((in 383 reviews)); "Good pay and stock options" ((in 257 reviews))

What are the cons of working at ServiceNow according to real employee reviews?

"cut throat and poor management." ((in 174 reviews)); "You will never get any work done at ServiceNow because the bad managers are constantly traumatizing you and abusing authority." ((in 128 reviews)); "Poor middle management, they don’t know how to work with people with disabilities" ((in 51 reviews)); "Long hours and often more work than can be accomplished with your bandwidth" ((in 31 reviews)); "No diversity in the Amsterdam office." ((in 25 reviews))

What are employees saying about ServiceNow layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ServiceNow layoffs and their outlook for job security at ServiceNow in 2026.

Skip to content Skip to footer

Notifications

ServiceNow

ServiceNow reviews

4.1

81% would recommend to a friend

(5,690 total reviews)

Bill McDermott

92% approve of CEO

77% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Culture & values

4.2

Compensation and benefits

4.0

Work/Life balance

3.9

Career opportunities

3.8

Senior management

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,690 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

3.0

Jul 28, 2016

Unmet expectations

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Great vision and excellent technology that's been long overdue to meet customer expectations

Cons

Management culture doesn't foster a team environment, focusing more on self-advancement. They also practice cronyism in spite of potential hires that are best for the company

4.0

Jul 12, 2016

It's a great place to work

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Encouragement Strong Feedback Overall company-wide enthusiasm Dev Portal is great Product is used within the company by a great deal Management is well in-sync with people who report to them Promotes down time.

Cons

Beer bash could be better Inter-Org transitions are encouraged but too slow Senior leadership team should be more in sync with employees More automated workflows are needed Crisp layout of requirements is needed to follow for promotions

4.0

Jul 11, 2016

Not a bad company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great company product, talented employees, good health insurance, and nice office environment.

Cons

Forget if you expect to receive a raise. I have been working full-time for over two years and nothing has happened. They'll tell you that your "bonus" is your raise. Also, preference seems to be given to external candidates than current employees trying to grow professionally within the company. You'll lose more employees if opportunities are not given where deserved.

Viewing 5455 - 5457 of 5,690 Reviews

Jobs at ServiceNow

Customer Success Executive - German Speaking

Wien

View job

Commercial Account Executive, CEE

Wien

View job

Solution Sales Executive - Moveworks

Wien

View job

New Logo Account Executive - Greek speaking

Wien

View job

Senior Solution Sales Executive (Risk/Security)

Wien

View job