Does ServiceNow pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceNow employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at ServiceNow. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at ServiceNow?

81% of ServiceNow employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceNow 4.0 out of 5 for work life balance, 4.2 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at ServiceNow?

Software Engineer (373) , Senior Software Engineer (206) , Staff Software Engineer (114) , Technical Support Engineer (110) , Account Executive (107) , Solution Consultant (105) , Associate Software Engineer (93) , Director (91) , Sales Development Representative (SDR) (81) , Advisory Solution Consultant (78) , Senior Technical Support Engineer (76) , Manager (67) , Senior Manager (64) , Solutions Consultant (57) , Sales (46)

What are the pros of working at ServiceNow according to real employee reviews?

"Culture has evolved significantly with each CEO... but always great and keeps getting better despite massive scaling of the company." ((in 790 reviews)); "Good work life balance (depending on what part of the business you're in)" ((in 447 reviews)); "Great people and a lot of flexibility" ((in 403 reviews)); "Benefits are good and fair" ((in 401 reviews)); "good pay and chance to hit target" ((in 251 reviews))

What are the cons of working at ServiceNow according to real employee reviews?

"cut throat and poor management." ((in 180 reviews)); "You will never get any work done at ServiceNow because the bad managers are constantly traumatizing you and abusing authority." ((in 125 reviews)); "Poor middle management, they don’t know how to work with people with disabilities" ((in 47 reviews)); "Long hours and often more work than can be accomplished with your bandwidth" ((in 35 reviews)); "No diversity in the Amsterdam office." ((in 27 reviews))

What are employees saying about ServiceNow layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ServiceNow layoffs and their outlook for job security at ServiceNow in 2026.

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ServiceNow

ServiceNow reviews

4.1

81% would recommend to a friend

(5,689 total reviews)

Bill McDermott

92% approve of CEO

77% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Culture & values

4.2

Compensation and benefits

4.0

Work/Life balance

3.9

Career opportunities

3.8

Senior management

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,689 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

5.0

May 3, 2016

Very good place to work

Applications developer

Recommend

CEO approval

Business Outlook

Pros

People are good and helpful. you get to work on different products and gain domain expertise

Cons

Not much to say . I have a very good experience till now

5.0

Apr 22, 2016

Fab company with a wide range of products

Anonymous

Recommend

CEO approval

Business Outlook

Pros

Great company that is growing still at 50% year on year, this will allow opportunities to be created for people to grow within the company. I have moved internally as well as some of the other guys I have worked with. Shares have been good - cant believe the naivety of another user on here saying you have to stay to get to sell them - yes you do have to earn them! My biggest plus has been the quality of people they hire, I think I must have slipped through the net! They hire the best so anyone who does get hired take it as your one of those! And this will then have the effect on your marketability later on. They have just taken on a new office in Staines down the road from the Egham one with 3 times the floor space and opened a new office in London. A real statement of growth.

Cons

Its a fast based software company with a fast growing customer base - this brings challenges! These challenges and pressure isnt for everyone and if your coming in at the bottom you will have to graft to get up to the next level. You need to talk to Americans!!!

2.0

Apr 20, 2016

Growing Pains

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

A lot of work, good compensation, investing in hiring additional people. Becoming more corporate and getting over growing pains.

Cons

Manage your own growth and training, on your own time. Don't expect the organization to coach and develop you and your growth.

Viewing 5470 - 5472 of 5,689 Reviews

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