Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      79% would recommend to a friend

      (5,736 total reviews)
      avatar

      Bill McDermott

      91% approve of CEO

      74% positive business outlook

      Ratings by demographic groups

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,736 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Reviews by job title

      6K reviews
      4.0
      Oct 16, 2017

      Analyst

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hard Working Culture, Opportunity for Advancement, Innovative Platform

      Cons

      Office Politics, On Campus Parking

      4.0
      Mar 19, 2017

      Great company / Great place for high performers

      Product line manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      ServiceNow is one of those companies that has done all the right things / focused on the customer / expanded to other BU's outside of ITSM to grow the business at light speed. They have a great focus on taking care of the high performers which they mainly look for and hire the "A" players. Great leaders that recognize and reward those that are doing the right things to grow the business and take care of customers

      Cons

      Rapid growth has soured a few people and I have noticed some high performers leaving to go other companies. This happens but I question if the culture is shifting with more focus on growth vs. customer success. Time will tell over the next year

      3.0
      Feb 12, 2017

      Fast pace environment, growing company, nice people, good compensation package, stocks

      Financial analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Servicenow employees are nice, talented, motivated and dedicated to achieve their goals. Fast pace environment, growing company, nice people, good compensation package, stocks

      Cons

      Demanding environment, not the best place to have a work/ family life balance (above all if you have kids) as you need to be flexible. Working weekends is considered as normal. The job is the priority, the rest is secondary. In term of culture, the Company is performance driven, only results matter. The company has a model hire and fire, so basically they take what they need from you and then move on and…You too.

      Viewing 547 - 549 of 5,736 Reviews
      Related searches: ServiceNow jobs | ServiceNow salaries | ServiceNow benefits | ServiceNow interviews | ServiceNow conversations
      ReviewsServiceNow reviews

      Glassdoor has 6,674 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.