ServiceNow reviews

4.1

79% would recommend to a friend

(5,736 total reviews)
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Bill McDermott

91% approve of CEO

74% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,736 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Nov 14, 2016

Very political environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fast growing company - competitive compensation

Cons

Very political environment - managers are not focused on developing employees, but rather on pleasing their managers. This stands in the way of productivity and goes against the company core values. Employees on the same team are made to compete with each other which creates a toxic work environment.

3.0
Nov 14, 2016
Recommend
CEO approval
Business Outlook

Pros

Great technology. Solid model. Amazing functionality. Strong app and partner ecosystem

Cons

Growing pains. Too many chefs. Delivery and maturity models are not in place. Difficult to manage.

5.0
Sep 28, 2016

Company on the move - performance based culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Passionate customers, great product and a very competent senior leadership team. I was particularly very impressed with Frank on the clear direction he has set to grow the company. Also, there is not a lot of political b.s. and you are rewarded for performance. This may just be me - but I appreciated that management treated everyone like responsible adults that know why they are there and not have soppy posters or other touchy feely initiatives.

Cons

Tends to be overly analytical sometimes and takes a long time to make a decision. This can be frustrating if you know from past experience that something will work but still have to spend a lot of time justifying the decision.

Viewing 553 - 555 of 5,736 Reviews

Glassdoor has 6,674 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.