ServiceNow reviews

4.1

79% would recommend to a friend

(5,736 total reviews)
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Bill McDermott

91% approve of CEO

74% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,736 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Jan 20, 2015
Recommend
CEO approval
Business Outlook

Pros

To understand what I love about this company you need to know 2 things: 1) Fred Luddy, the founder of ServiceNow, made a billion dollars and then came back the next day and worked harder than anyone else. In fact he still commits as much or more code than anyone else. 2) It's a culture of making the customer happy... and we have a TON to keep happy! I love my job because I know that literally thousands of people will actually use the things that I build. This is why I occasionally choose to work extra hours... not because it's expected of me. But taking time off is encouraged and I never count my days because of the unlimited vacation policy! Our teams are growing fast but they have made organizational changes all the way up to support it. So I always know who I can go to and get a straight answer. We get to choose our project management style although scrum is the most popular. I get to work with some of the best engineers in the world, many of them great teachers! I am stretched and challenged every week. I have been blessed with opportunities to travel to exciting places to work on exciting projects. The free snacks are legit: kind bars, peanut m&ms, hint water, greek yogurt... really nice perk. The quarterly bonuses are awesome. First time in my career that I've ever actually gotten what I've been promised. Last but not least... I get state of the art hardware and software, literally the best tools to do my job.

Cons

Test, test, test. If you don't catch problems with your code someone else will and you will hear about it :)

5.0
Dec 14, 2013
Recommend
CEO approval
Business Outlook

Pros

Company has great intelligent helpful people. Everyone is there to ensure the success of the company. The Senior management really believe in what they say about customer and quality. The company update is very candid and you can really ask any question you may have of the direction of company or really anything and you will get a truthful answer.

Cons

Some areas need more process and direction. But as a whole I think it is a great company, just hope they are not growing to fast.

2.0
Sep 26, 2013

Good salary

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good choice for San Diego job market. Overall a good company to work for if you're focused exclusively on financials. Revenue growing Competitive salaries Good stock grants Stock is rising Lots of potential Good IT department

Cons

Old boys club Very hierarchical Many new hires and new fires - high turnover Aging product technology Too many people just doing the minimum to not get fired before they vest

Viewing 559 - 561 of 5,736 Reviews

Glassdoor has 6,674 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.