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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.0

      77% would recommend to a friend

      (5,746 total reviews)
      avatar

      Bill McDermott

      89% approve of CEO

      72% positive business outlook

      Ratings by demographic groups

      ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,746 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Reviews by job title

      6K reviews
      4.0
      Sep 12, 2016

      The company has great potential

      Director of product management
      Recommend
      CEO approval
      Business Outlook

      Pros

      Customers love ServiceNow, so much so they consider themselves part of the company. The company has great growth potential, not in the core ITSM business, but in all the various emerging products (HR, FIN, Cust Srv, Security Ops, and core platform aPaaS and iPaaS).

      Cons

      Management is laser focused on customer sat, which can be a good thing, but it doesn't allow development teams to innovate fast enough while solving all the technical debt. Long hours makes work life balance tough.

      5.0
      Sep 11, 2016

      Great place to learn and earn

      Senior applications developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Challenging and stimulating work. Good compensation. Full stack development.

      Cons

      Frequent team shuffling can sometimes bog you down. Work life balance could be an issue for some.

      5.0
      Jul 6, 2016

      Application developer

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very good company in terms of experience & salary

      Cons

      Work balance. Late night calls are regular

      Viewing 682 - 684 of 5,746 Reviews
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      Glassdoor has 6,686 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.