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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.0

      77% would recommend to a friend

      (5,747 total reviews)
      avatar

      Bill McDermott

      89% approve of CEO

      72% positive business outlook

      Ratings by demographic groups

      ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,747 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Reviews by job title

      6K reviews
      3.0
      Sep 15, 2013

      Caution, not for the tin skinned

      Territory manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      NOW is driving market change against the old service management vendors. NOW caught BMC, CA, and FrontRange with their pants down.

      Cons

      Earnings are a challenge for Now because they are single tenant and they my not scale effectively.

      5.0
      Aug 21, 2013

      Very Good Company to work for

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company is selling an amazing product. They have a good reputation & some extremely satisfied customers because everything the company does is focused on the customers (existing customers are given as much attention as new ones)

      Cons

      The rate of growth is creating some growing pains. Some departments are starting to build out processes that may not necessarily serve us well

      3.0
      Aug 12, 2013

      The cost of success?

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great product. Great compensation. The company is growing, and starting to mature...

      Cons

      Extremely stressful. Absolutely no support, you have to hunt and search for info/support/knowledge. Management is too busy (trying to 'get ahead') to help - any shortcoming is all your own fault. Recently started to feel like the worst parts of highly competitive sales environments - produce or die, post #'s (or high utilization hours) or die...

      Viewing 703 - 705 of 5,747 Reviews
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      Glassdoor has 6,687 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.