Does ServiceNow pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceNow employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at ServiceNow. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at ServiceNow?

81% of ServiceNow employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceNow 4.0 out of 5 for work life balance, 4.2 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at ServiceNow?

Software Engineer (371) , Senior Software Engineer (206) , Staff Software Engineer (114) , Technical Support Engineer (109) , Account Executive (107) , Solution Consultant (105) , Associate Software Engineer (93) , Director (91) , Sales Development Representative (SDR) (81) , Advisory Solution Consultant (78) , Senior Technical Support Engineer (76) , Manager (66) , Senior Manager (63) , Solutions Consultant (57) , Sales (46)

What are employees saying about ServiceNow layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ServiceNow layoffs and their outlook for job security at ServiceNow in 2026.

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ServiceNow reviews

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4.1

81% would recommend to a friend

(5,669 total reviews)

Bill McDermott

92% approve of CEO

78% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Culture & values

4.2

Compensation and benefits

4.0

Work/Life balance

3.9

Career opportunities

3.8

Senior management

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,669 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

1.0

Aug 29, 2018

More work pressure and no work life balance

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Public company you can make some money from the stocks

Cons

- expect to work more - though unlimited PTOs you never get a chance to use/approval - work pressure

2.0

Apr 3, 2018

Too little to get excited about

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The pay and benefits are top tier. Good work life balance.

Cons

The software is not interesting despite there being opportunities to make it more so in ways that would be valuable to customers. The environment is stiff and boring. It is hard to make changes to improve things and virtually no support from management to do so.

1.0

Feb 8, 2018

Avoid - Growing Pains

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Unlimited PTO Stock Price Happy Hours in the office Free drinks/snacks

Cons

Toxic management culture of bullying & borderline illegal behavior Immaturity, lack of professionalism, promotions without merit, cronyism No 401K match, RSUs rather than Options

Viewing 124 - 126 of 5,669 Reviews

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