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      ServiceNow

      Engaged Employer

      ServiceNow reviews

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      4.1

      81% would recommend to a friend

      (5,672 total reviews)
      avatar

      Bill McDermott

      92% approve of CEO

      78% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Culture & values

      4.2

      Compensation and benefits

      4.0

      Work/Life balance

      3.9

      Career opportunities

      3.8

      Senior management

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,672 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      1.0
      Apr 8, 2019

      Incredibly toxic culture

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Stock price appreciation Still a popular product, but getting behind with limited innovation

      Cons

      Toxic culture Workplace bullying Ego driven leadership Incredibly political

      2.0
      Mar 21, 2019

      Strong stock price but at the cost of a political environment

      Anonymous
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Unlimited PTO - Strong stock price - Good people there - Work from home - Good mobility between teams

      Cons

      - No raises while I was there - Bonuses aren't always the promised amount - No stock refreshes - No promotions while I was there - Politics with the other office. Promotions seem to be occurring more often in the San Diego office more often than other offices - Interesting/cool projects seem to move to the San Diego from other offices, leaving re-arrangements at the office the project originally was at - Friends referred to positions internally don't hear anything regarding the status/progress of their application

      2.0
      Feb 7, 2019

      Great product, terrible management

      Solutions consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great product! Great customer loyalty.

      Cons

      Culture is not the same it once was. Presales management is not great, especially in the Commercial segment.

      Viewing 142 - 144 of 5,672 Reviews
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      Glassdoor has 6,606 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.