ServiceNow reviews

4.1

81% would recommend to a friend

(5,680 total reviews)
avatar

Bill McDermott

92% approve of CEO

78% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,680 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Dec 6, 2017
Recommend
CEO approval
Business Outlook

Pros

Great product (user experience, performance, features) Experience of a fast growing company (40% YoY) Compatitive pay (but heard that they stopped offering stocks in some countries) Happy customers (high CSAT scores)

Cons

People get rutinely fired during their first 24 months with the company in the UKI but also across EMEA Lack of teamwork (people keep their heads down) Low business ethics (HRnot keeping confidence, bulling business partners is quite common)

1.0
Oct 19, 2017
Recommend
CEO approval
Business Outlook

Pros

The company itself is awesome!

Cons

Don't work in IT. Lower bonuses, expected to work every weekend, vacations are denied! If they don't "like" you, no opportunity to transition somewhere else, you are just fired even though it may not be a good fit and you may be valuable in another function. They will keep you in the same function, torture you, and then be told you are fired. Favoritism and hypocrisy on what managers can do versus employees.

1.0
Oct 18, 2017

Too much politics and immaturity

Recommend
CEO approval
Business Outlook

Pros

Gym Beer bash, Kitchen stack with free stuff Stocks

Cons

Politics at all level. Hiring Non-techincal managers for technical roles. Also not hiring mature people with good experience. Well, not lot of good candidate apply to Servicenow in the first place. People keep on leaving which results in a limbo for others who were working with them on projects and now in turn have to wait for new guys to fill in. No imagination in employees as compare to other Silicon valley tech companies. Management keep on buying products from vendor that no one wants and no one will use in the future. Employee suggestion are not considered and if voiced opinion strongly you will be chastised for that.

Viewing 175 - 177 of 5,680 Reviews

Glassdoor has 6,615 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.