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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      81% would recommend to a friend

      (5,677 total reviews)
      avatar

      Bill McDermott

      92% approve of CEO

      78% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Culture & values

      4.2

      Compensation and benefits

      4.0

      Work/Life balance

      3.9

      Career opportunities

      3.8

      Senior management

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,677 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      2.0
      Feb 5, 2026

      Meatgrinder

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits (at least at the time I was there). Clean office, well-stocked kitchen.

      Cons

      Technology stack is very limited and there isn't much to learn in terms of technologies. Constant push for more work (this is why the kitchen is well stocked - so that one can stay in the office). One quickly becomes worn out, yet the push never stops. Employees are constantly being fed some cool-aid. If you want to apply internally for a position with a different team or department, they require that you notify your current manager upfront. Never heard of that elsewhere.

      4.0
      Feb 4, 2026

      Good overall, even for a newcomer in the industry

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits, good name brand

      Cons

      You sometimes end up overworking without the management acknowledging your effort.

      Viewing 187 - 189 of 5,677 Reviews
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      Glassdoor has 6,612 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.