ServiceNow reviews

4.1

81% would recommend to a friend

(5,680 total reviews)
avatar

Bill McDermott

92% approve of CEO

78% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,680 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
4.0
Jan 29, 2026

good company, good people

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

people willing to help and support you well organized and run company motivational CEO

Cons

sales success is highly dependent on having a territory that spends money

3.0
Jan 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Good compensation and benefits package and flexibility

Cons

Very toxic atmosphere I left due to this. Microaggressions and bullying. Many senior female leaders bullying their assistants hence turnover very quick. CEO always mentioned Zero redundancies but these are regular events but employees sign settlement agreements so these do not have to be marked as redundancies.

4.0
Jan 28, 2026

Technical support Engineer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay Friendly environment Those who have technical support experience can easily work around

Cons

Sometimes hectic pressure It's their own product chose wisely before joining It's all about infra support not related to one specific topic

Viewing 205 - 207 of 5,680 Reviews

Glassdoor has 6,615 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.