ServiceNow reviews

4.1

81% would recommend to a friend

(5,680 total reviews)
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Bill McDermott

92% approve of CEO

78% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,680 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Jan 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture! People are open to ideas and to grow together, raising you hand to give an opinion does not cause bad looks, the opposite people encourage you to participate and share your knowledge

Cons

M&As have caused some disconnection among people, nothing too crazy as the new headcount is not really big but you can tell it has been causing a toll on people.

5.0
Jan 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Welcoming onboarding experience Thoughtful, collaborative team culture Company genuinely lives its values Work feels purposeful and impactful Exciting place to build and grow a career

Cons

Fast-growing organization with exciting momentum great place for people who enjoy pace, scale, and continuous change

Viewing 211 - 213 of 5,680 Reviews

Glassdoor has 6,616 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.