ServiceNow Sr. Software Engineer reviews

4.1

74% would recommend to a friend

(237 total reviews)
avatar

Bill McDermott

87% approve of CEO

73% positive business outlook

Sr. Software Engineer employees have rated ServiceNow with 4.1 out of 5 stars, based on 237 company reviews on Glassdoor. This indicates that most Sr. Software Engineer professionals have an excellent working experience there. ServiceNow is rated in line with the average (within 1 standard deviation) by Sr. Software Engineer professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

237 reviews
4.0
Aug 1, 2025
Recommend
CEO approval
Business Outlook

Pros

The benefits are excellent, at least compared to my experience thus far. The company seems great, doing well, supportive, and responsive when help is needed.

Cons

I was surprised by the sheer amount of onboarding content—much of it felt repetitive across various required training modules. Additionally, the expectation that new technical hires need hands-on help to set up their computers seems like an inefficient use of Digital Technology’s time. I also disagree with the policy requiring employees to be in the office 2 days a week if they live within 30 miles. This approach doesn’t align with environmentally conscious values and fails to accommodate neurodivergent individuals who have thrived in remote environments. In-person work can introduce challenges like noise, sensory overload, and constant distractions—often leading people to compensate by working longer or taking tasks home anyway. While some employees genuinely benefit from in-office collaboration, assuming that everyone works better in person is reductive—and frankly, ableist. A more flexible, inclusive approach would recognize the diversity of work styles and needs across the company. In-office attendance should be optional, not mandated, allowing individuals to choose the environment where they do their best work.

4.0
Jul 19, 2025
Recommend
CEO approval
Business Outlook

Pros

- Decent salary, benefits are also great - Nice office - Opportunity to work remotely (if allowed by org) - Good culture

Cons

- Have to work on ServiceNow platform specific things as well as their own framework and libraries. No latest tech and you cant apply these skills elsewhere. This is the biggest disadvantage of working at servicenow - Politics in upper level

Viewing 25 - 27 of 237 Reviews

Glassdoor has 6,616 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.