ServiceNow reviews

4.1

81% would recommend to a friend

(5,690 total reviews)
avatar

Bill McDermott

92% approve of CEO

77% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,690 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
3.0
Jan 7, 2026

Good company overall, but increasingly political

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great compensation and benefits. Leadership genuinely care about employee wellbeing.

Cons

Increasingly political. There are some bad managers who hurt team's morale and productivity.

5.0
Jan 7, 2026

Great place to Work

Recommend
CEO approval
Business Outlook

Pros

* Flexible Timings * Good Work Life Balance

Cons

* Limited learning and growth opportunity

4.0
Jan 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Good company to work for

Cons

Culture is degrading since 2024

Viewing 271 - 273 of 5,690 Reviews

Glassdoor has 6,626 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.