ServiceNow Staff Technical Program Manager reviews

4.0

71% would recommend to a friend

(132 total reviews)
avatar

Bill McDermott

94% approve of CEO

76% positive business outlook

Staff Technical Program Manager employees have rated ServiceNow with 4.0 out of 5 stars, based on 132 company reviews on Glassdoor. This indicates that most Staff Technical Program Manager professionals have a good working experience there. ServiceNow is rated in line with the average (within 1 standard deviation) by Staff Technical Program Manager professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

132 reviews
2.0
Sep 26, 2025
Recommend
CEO approval
Business Outlook

Pros

- Company is very stable - Excellent Sales and marketing people driving the product's success - No layoffs culture

Cons

- Outdated tech stack; the skills you gain here don’t transfer well to other companies. - Too many layers of middle management (Sr. Managers, Directors, etc.), which creates unnecessary bureaucracy. - Office politics and favoritism are common. Ofcourse, this depends on the team, but it's seen across much of the organization.

Viewing 16 - 18 of 132 Reviews

Glassdoor has 6,676 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.