ServiceTitan reviews

Low Pay Management is quick to axe people from this team & have a very short grace period for upcoming SDRs

Benefits are constantly being cut. No pto u less requested half a year in advance, and you will still be expected to work and be available. Sales is extremely dishonest and misleads customers into a contract they cannot cancel without paying tens of thousands of dollars. To the point management has explicitly said 'we can't expect sales to be honest', just an oh well...you're also responsible for whatever sales told the customer could be done. Metrics are difficult to hit since the processes are 'one size fits....maybe a third of customers? Good enough" Departments are dissolved and their work dumped onto other teams without any increase in pay or adjustment to deadlines or processes. Expect your workload and responsibilities to be constantly getting added onto without any increase of pay. If you ask about pay, you get put on a s-list.