ServiceTitan reviews

Where do I start. You will cold call all day long, and obviously that's the sdrs job, but here it was extra difficult considering you're more than likely (I was) handed a already ran through list of accounts. I literally ran out of potential accounts to call who hadn't told me to eff off within only a few months. You're expected to still hit your call quota however, so this means calling the same people, who already told you to eff off. The sdr managers will still sell you this idea that you can make it happen. It must be you! You're just not using the right approach! We need to do more roleplaying!....it's like....uhhh no. This guy literally said he wants nothing to do with a software, doesn't have the cash, already has one he absolutely loves for a fraction of the cost etc etc. You're still expected to call and pester these people. It's ridiculous. Almost impossible to hit your sales quotas with a trash list of accounts, again, most of these have already told the previous sdr to kick rocks who worked them. The software is the highest priced in the industry as well, and most of these people you call are aware of it, and already have a cheaper one they are very happy with. Nope, still must call and pitch. I left for these reasons. I had zero accounts left to call, all either were bad accounts (wrong numbers, not the right place etc) or they were extremely hostile and told me to stop calling. But if you want to keep your job, you have to keep calling. Extremely high turnover rate for this reason. Unlimited time off is a sham. Sure, you can take it.....but it will effect the odds of you hitting your quota, so unless you have a good territory and are on the right track, you can't afford to take time off. With traditional PTO, you take it because it's earned and your employer has no say in it for the most part, not the case here.