Does ServiceTitan pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceTitan employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at ServiceTitan. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at ServiceTitan?

49% of ServiceTitan employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceTitan 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at ServiceTitan?

Sales Development Representative (SDR) (112) , Customer Success Manager (30) , Customer Support Advocate (23) , Senior Software Engineer (23) , Sales Development Representative (17) , Sales (16) , Account Executive (14) , Manager (13) , Training Specialist (13) , Live Services Agent (10) , Software Engineer (10) , Customer Success Manager (CSM) (9) , Project Manager (8) , SMB Implementation Manager (7) , Customer Service Representative (6)

What are the pros of working at ServiceTitan according to real employee reviews?

"Great benefits and starting base" ((in 123 reviews)); "People are great and very nice" ((in 72 reviews)); "The culture is great and diverse." ((in 53 reviews)); "Pay is good." ((in 48 reviews)); "My specific team was great and very helpful, always there to answer questions." ((in 27 reviews))

What are the cons of working at ServiceTitan according to real employee reviews?

"If I really need to nitpick I would say sometimes the managers need to align on expectations." ((in 34 reviews)); "NO work life balance" ((in 23 reviews)); "No training nor guidance on anything." ((in 15 reviews)); "We’ve had at least 3 rounds of layoffs while I was there." ((in 15 reviews)); "Too much favoritism" ((in 15 reviews))

What are employees saying about ServiceTitan layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ServiceTitan layoffs and their outlook for job security at ServiceTitan in 2026.

ServiceTitan reviews

3.4

49% would recommend to a friend

(838 total reviews)

Ara Mahdessian

70% approve of CEO

56% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ServiceTitan has an employee rating of 3.4 out of 5 stars, based on 838 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

838 reviews

3.0

Jan 31, 2025

Great Learning Experience - Unrealistic Expectations

Senior sales enablement manager

Recommend

CEO approval

Business Outlook

Pros

For the most part, I enjoyed the company culture and my teammates. Great bootcamp for those new to Sales Enablement My first 2 years were a joy, and learned a ton. Loved the Enablement offsites to meet the team.

Cons

Was there for 3.5 years, the entire time Enablement sentiment survey showed big burn out problem for the team. Never saw any indication that this was being addressed. It got worse. Performance based on metrics that had never been achieved, becoming demoralizing. Not afraid to keep overloading you with projects with little grace for slippage.

3.0

Nov 20, 2024

We will see

Lead sales development representative

Recommend

CEO approval

Business Outlook

Pros

Brand awareness Product Implementation Customer support

Cons

Process changes Big team feel Morale/team

3.0

Sep 3, 2024

mature start up with challenges

Manager

Recommend

CEO approval

Business Outlook

Pros

Founders are very engaged in mission and customer success. Good remote employee support.

Cons

Priority shifting quickly. Mid to Sr level leadership not trained to be effective team leaders. People are considered property & output machines not humans.

Viewing 373 - 375 of 838 Reviews

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Jobs at ServiceTitan

Customer Success Manager

Customer Success Manager

ProProduct Sales Development Representative

ProProduct Sales Development Representative

ProProduct Sales Development Representative

ServiceTitan

ServiceTitan reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great Learning Experience - Unrealistic Expectations

We will see

mature start up with challenges

Top companies for "Compensation and Benefits" near you

Jobs at ServiceTitan