ServiceTitan reviews

3.4

49% would recommend to a friend

(839 total reviews)
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Ara Mahdessian

70% approve of CEO

56% positive business outlook

ServiceTitan has an employee rating of 3.4 out of 5 stars, based on 839 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

839 reviews
5.0
Mar 1, 2019
Recommend
CEO approval
Business Outlook

Pros

Game-changing product, tons of team support, and we are actually making a difference in the lives of some of the hardest working people out there. Plus all the perks you might expect at a SaaS start-up (and then some).

Cons

The stress and ambiguity that comes with being at a hyper-growth company...the job ain't easy.

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ServiceTitan Response
7y
Thank you for this positive feedback! We feel very proud that our core values are something that employees can live each day. Striving to achieve the extraordinary and changing lives are no small tasks, and we know that it can become tense or stressful for employees. We will be continuing to look at opportunities through our wellness program to ensure employees are living balanced lives and becoming the best versions of themselves. We hope you know your hard work is recognized and valued, and we will continue to do our best to help you strike the right work/life integration and balance for you!
5.0
Nov 14, 2018

Project Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This company has so many brilliant, creative people who are willing and ready to impart their knowledge, not only of the software, but also of any ancillary skills that may help you do your job more efficiently. Management is in the trenches with you if you so much as ask, and they are incredibly supportive and fair. I wouldn't trade this work environment for anything.

Cons

The learning curve is high, which can be disheartening, but as long as you rely on the advice and help from others, you can survive the first few months feeling like you have a grasp.

Viewing 400 - 402 of 839 Reviews

Glassdoor has 856 ServiceTitan reviews submitted anonymously by ServiceTitan employees. Read employee reviews and ratings on Glassdoor to decide if ServiceTitan is right for you.