Does ServiceTitan pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceTitan employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at ServiceTitan. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at ServiceTitan?

49% of ServiceTitan employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceTitan 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at ServiceTitan?

Sales Development Representative (SDR) (113) , Customer Success Manager (30) , Customer Support Advocate (23) , Senior Software Engineer (23) , Sales (17) , Sales Development Representative (17) , Account Executive (14) , Manager (13) , Training Specialist (13) , Live Services Agent (10) , Software Engineer (10) , Customer Success Manager (CSM) (9) , Project Manager (8) , SMB Implementation Manager (7) , Customer Service Representative (6)

What are the pros of working at ServiceTitan according to real employee reviews?

"Great benefits and starting base" ((in 121 reviews)); "Great people and love the work that I do" ((in 68 reviews)); "The culture is great and diverse." ((in 60 reviews)); "Pay is good." ((in 49 reviews)); "The team is awesome." ((in 26 reviews))

What are the cons of working at ServiceTitan according to real employee reviews?

"Managers have great insight and suggestions as to how to progress the org but our input doesn't matter." ((in 35 reviews)); "NO work life balance" ((in 23 reviews)); "No training nor guidance on anything." ((in 14 reviews)); "Cutthroat upper management who’s immediate reflexes are to lay off employees once they absorb new teams" ((in 14 reviews)); "We’ve had at least 3 rounds of layoffs while I was there." ((in 14 reviews))

What are employees saying about ServiceTitan layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ServiceTitan layoffs and their outlook for job security at ServiceTitan in 2026.

ServiceTitan reviews

3.4

49% would recommend to a friend

(840 total reviews)

Ara Mahdessian

70% approve of CEO

56% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ServiceTitan has an employee rating of 3.4 out of 5 stars, based on 840 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

840 reviews

4.0

Aug 30, 2024

Decent Workplace

Customer support advocate ii

Recommend

CEO approval

Business Outlook

Pros

Decent Pay Welcoming evnironment Friendly Management Meals are provided Customize your desk Lots of team work Complimentary snacks Generous PTO LOA

Cons

Strict Attendance Standard based on Sick Time Off Frequent low ratings from clients, regardless of provided solutions EXTREMELY competitive to advance to new departments, with a strong goal of keeping CSA's in the same position

4.0

Aug 29, 2024

Good

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Great team, a lot of company benefits

Cons

a lot of structural changes in a short period of time

4.0

Aug 23, 2024

Good company. Solid product.

Account manager

Recommend

CEO approval

Business Outlook

Pros

Lots of resources for supporting your home setup. Everyone was approachable for advice.

Cons

Product is complex. Not enough ramp time to really understand product and sell well.

Viewing 436 - 438 of 840 Reviews

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Jobs at ServiceTitan

Customer Success Manager

Customer Success Manager

ProProduct Sales Development Representative

ProProduct Sales Development Representative

ProProduct Sales Development Representative

ServiceTitan

ServiceTitan reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Decent Workplace

Good

Good company. Solid product.

Top companies for "Compensation and Benefits" near you

Jobs at ServiceTitan