ServiceTitan reviews

3.4

49% would recommend to a friend

(837 total reviews)
avatar

Ara Mahdessian

70% approve of CEO

56% positive business outlook

ServiceTitan has an employee rating of 3.4 out of 5 stars, based on 837 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

837 reviews
4.0
Jun 28, 2020

Great Company

Recommend
CEO approval
Business Outlook

Pros

The people you work with and the exposure that you get at ServiceTitan are unmatched

Cons

Easy to form cliques and feel left out

4.0
Apr 22, 2020

Adaptability is key

Recommend
CEO approval
Business Outlook

Pros

Great environment to learn and grow where you can get to know many people in different departments. Not political like a lot of big companies. Really cool, smart coworkers The product really delivers and makes a difference in the lives of the customers. The company pushes you to put your best foot forward in all situations, growth is never easy! Compensation is very fair and achievement-based

Cons

While the product is great, there is pressure to have things developed quickly since the company is growing so fast and as a result some things can slip under the radar. We need way better communication between implementation managers and sales managers so the aforementioned things don't become problems when there are differences in understanding of what the product can accomplish on the sales side, while on the implementation side - knowledge of what value a customer is looking for and how to deliver it. Don't feed into scarcity mindset - every sales team has experienced this but your success is up to how you handle the challenges. While no organization is free of complaints and problems, being adaptable to the constant change is something that is necessary in a startup environment like this one. If you aren't flexible you won't be happy. The culture of this could definitely be better so that the teams are more on the same page and there could be better change management.

5.0
Jul 19, 2019

Amazing

Recommend
CEO approval
Business Outlook

Pros

Amazing people, a wide way to grow professionally

Cons

Don’t see so far any cons

Viewing 517 - 519 of 837 Reviews

Glassdoor has 854 ServiceTitan reviews submitted anonymously by ServiceTitan employees. Read employee reviews and ratings on Glassdoor to decide if ServiceTitan is right for you.