Does ServiceTitan pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceTitan employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at ServiceTitan. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at ServiceTitan?

50% of ServiceTitan employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceTitan 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at ServiceTitan?

Sales Development Representative (SDR) (112) , Customer Success Manager (30) , Customer Support Advocate (23) , Senior Software Engineer (23) , Sales Development Representative (17) , Sales (16) , Account Executive (14) , Manager (13) , Training Specialist (13) , Live Services Agent (10) , Software Engineer (10) , Customer Success Manager (CSM) (9) , Project Manager (8) , SMB Implementation Manager (7) , Customer Service Representative (6)

What are the pros of working at ServiceTitan according to real employee reviews?

"Great benefits and starting base" ((in 127 reviews)); "Great people and love the work that I do" ((in 70 reviews)); "The culture is great and diverse." ((in 58 reviews)); "Pay is good." ((in 47 reviews)); "My specific team was great and very helpful, always there to answer questions." ((in 29 reviews))

What are the cons of working at ServiceTitan according to real employee reviews?

"If I really need to nitpick I would say sometimes the managers need to align on expectations." ((in 35 reviews)); "NO work life balance" ((in 22 reviews)); "These are just 2 examples of favoritism and nepotism running rapid; it happens often and on every team." ((in 16 reviews)); "Told me I’d get 3 months of training and I literally got 2 weeks." ((in 14 reviews)); "Cutthroat upper management who’s immediate reflexes are to lay off employees once they absorb new teams" ((in 14 reviews))

What are employees saying about ServiceTitan layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ServiceTitan layoffs and their outlook for job security at ServiceTitan in 2026.

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ServiceTitan

ServiceTitan reviews

3.4

50% would recommend to a friend

(837 total reviews)

Ara Mahdessian

70% approve of CEO

57% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.9

Diversity & inclusion

3.3

Culture & values

3.3

Work/Life balance

3.2

Career opportunities

2.9

Senior management

ServiceTitan has an employee rating of 3.4 out of 5 stars, based on 837 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

837 reviews

5.0

Sep 27, 2018

Living the dream!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Mission, team, culture. If you are smart, capable and humble, you will be given room to make an impact every day. There is room to reach your full potential at all levels. There is strong investment in learning and development and even more so for managers. Outside experience and conviction are also very much valued. Company is data driven and encourages debate.

Cons

Company is growing at a rapid pace. Those who are averse to change may have challenges.

4.0

Mar 9, 2017

The opportunities are endless!

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

- Quickly growing company with new departments and management positions being created monthly. - Passionate, kind, mellow people working towards a common goal - No political weirdness, no stepping on fellow employees to get where you want to go - Founders who are in it to win it for all the right reasons - Great, casual office environment with tons of snacks and free lunch daily (good stuff, too)

Cons

- When you grow as quickly as we are there are things that slip through the cracks. Communication and product gaps, can't keep up with staffing needs, etc. We've already improved a lot in the past year and it continues to get even better. - Currently a little low on female employees and leadership but we are working hard to change that. - Very challenging and fast moving which is not for everyone. - Not the lowest paying in the industry but certainly not the highest either!

4.0

Sep 21, 2016

So much potential.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great working environment. Some people are truly extraordinary.

Cons

We're growing very fast. But could and should be growing even faster. No one is perfect. There are some typical workplace challenges here, but overall very manageable.

Viewing 529 - 531 of 837 Reviews

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