Does ServiceTitan pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceTitan employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at ServiceTitan. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at ServiceTitan?

50% of ServiceTitan employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceTitan 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at ServiceTitan?

Sales Development Representative (SDR) (111) , Customer Success Manager (30) , Customer Support Advocate (23) , Senior Software Engineer (23) , Sales Development Representative (17) , Sales (16) , Account Executive (14) , Manager (13) , Training Specialist (13) , Software Engineer (10) , Customer Success Manager (CSM) (9) , Live Services Agent (9) , Project Manager (8) , SMB Implementation Manager (7) , Customer Service Representative (6)

What are the pros of working at ServiceTitan according to real employee reviews?

"Great benefits and starting base" ((in 116 reviews)); "Great people and love the work that I do" ((in 69 reviews)); "The culture is great and diverse." ((in 57 reviews)); "Pay is good." ((in 56 reviews)); "My specific team was great and very helpful, always there to answer questions." ((in 26 reviews))

What are the cons of working at ServiceTitan according to real employee reviews?

"Managers have great insight and suggestions as to how to progress the org but our input doesn't matter." ((in 35 reviews)); "NO work life balance" ((in 23 reviews)); "Told me I’d get 3 months of training and I literally got 2 weeks." ((in 18 reviews)); "Rampant favoritism across all departments." ((in 17 reviews)); "Cutthroat upper management who’s immediate reflexes are to lay off employees once they absorb new teams" ((in 14 reviews))

What are employees saying about ServiceTitan layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ServiceTitan layoffs and their outlook for job security at ServiceTitan in 2026.

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ServiceTitan

ServiceTitan reviews

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3.4

50% would recommend to a friend

(831 total reviews)

Ara Mahdessian

70% approve of CEO

58% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.9

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

3.1

Career opportunities

2.9

Senior management

ServiceTitan has an employee rating of 3.4 out of 5 stars, based on 831 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

831 reviews

5.0

Mar 9, 2022

The best!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Everything is just perfect. ST is the best employer in the world!

Cons

There are not any cons.

5.0

Mar 6, 2022

Best place I have ever worked

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Incredibly friendly and healthy environment. Great focus on work/life balance. Lots of room for growth.

Cons

Very fast paced. Sometimes still operates as a startup with a slight lack of structure.

5.0

Mar 4, 2022

Very good job

Customer support associate

Recommend

CEO approval

Business Outlook

Pros

Supportive Team Good Pay Good Benefits Flexible PTO

Cons

None that I can think of

Viewing 733 - 735 of 831 Reviews

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