Does ServiceTitan pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceTitan employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at ServiceTitan. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at ServiceTitan?

49% of ServiceTitan employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceTitan 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at ServiceTitan?

Sales Development Representative (SDR) (111) , Customer Success Manager (30) , Customer Support Advocate (23) , Senior Software Engineer (22) , Sales Development Representative (17) , Sales (16) , Account Executive (14) , Manager (13) , Training Specialist (13) , Software Engineer (10) , Customer Success Manager (CSM) (9) , Live Services Agent (9) , Project Manager (8) , SMB Implementation Manager (7) , Customer Service Representative (6)

What are the pros of working at ServiceTitan according to real employee reviews?

"Great benefits and starting base" ((in 120 reviews)); "People are great and very nice" ((in 67 reviews)); "The culture is great and diverse." ((in 56 reviews)); "Pay is good." ((in 52 reviews)); "My specific team was great and very helpful, always there to answer questions." ((in 27 reviews))

What are the cons of working at ServiceTitan according to real employee reviews?

"If I really need to nitpick I would say sometimes the managers need to align on expectations." ((in 31 reviews)); "NO work life balance" ((in 22 reviews)); "These are just 2 examples of favoritism and nepotism running rapid; it happens often and on every team." ((in 15 reviews)); "Told me I’d get 3 months of training and I literally got 2 weeks." ((in 14 reviews)); "Cutthroat upper management who’s immediate reflexes are to lay off employees once they absorb new teams" ((in 14 reviews))

What are employees saying about ServiceTitan layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ServiceTitan layoffs and their outlook for job security at ServiceTitan in 2026.

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ServiceTitan

ServiceTitan reviews

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3.4

49% would recommend to a friend

(831 total reviews)

Ara Mahdessian

69% approve of CEO

58% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.9

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

3.1

Career opportunities

2.9

Senior management

ServiceTitan has an employee rating of 3.4 out of 5 stars, based on 831 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

831 reviews

5.0

Mar 9, 2021

n/a

Sales development representative (sdr)

Recommend

CEO approval

Business Outlook

Pros

This is a great company to work for

Cons

Opportunity to move up in the company

5.0

Mar 1, 2021

Amazing Company - Proud Titan!

Customer success manager, enterprise

Recommend

CEO approval

Business Outlook

Pros

ServiceTitan is an all-around amazing company! They truly value their employees by providing awesome benefits, perks, and culture. Every employee I've interacted with has been motivated, friendly, helpful, and high-performing. I feel very lucky to have found ServiceTitan and look forward to growing my career here.

Cons

I've heard the work/life balance can be tough but haven't personally experienced that yet.

5.0

Feb 17, 2021

Hard work with high pressure but pays well

Account executive

Recommend

CEO approval

Business Outlook

Pros

Pays well, lots of inbound, short sales cycle

Cons

High pressure and can be stressful

Viewing 790 - 792 of 831 Reviews

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Jobs at ServiceTitan

Customer Success Manager

Senior AI Engineer (Agent OS Platform)

Manager, Enterprise Account Executives

Customer Success Manager, Strategic

Senior Business Analyst