ServiceTitan reviews

3.4

49% would recommend to a friend

(829 total reviews)
avatar

Ara Mahdessian

69% approve of CEO

58% positive business outlook

ServiceTitan has an employee rating of 3.4 out of 5 stars, based on 829 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

829 reviews
4.0
Nov 4, 2020

Amazing company

Recommend
CEO approval
Business Outlook

Pros

The people, the mission, the benefits, the pay

Cons

In my previous role in ST (customer success dept) some of the managers were a little inexperienced and there was some frustration there. (Data management has been amazing)

4.0
Oct 19, 2020
Recommend
CEO approval
Business Outlook

Pros

-Dominating force in industry and huge growth potential for company + top performers in company -Support Department is crucial to the company’s success, so job stability seems high if you can handle the workload -Stock options -Benefits fully covered

Cons

-Product training provided to Support agents is inadequate -individual metrics/goals are often in conflict with department/management goals -Despite what management might say, company culture leans towards working long hours and work/life balance can easily get thrown out of wack. Might not be a con for some people if all you’re interested in is leveling up quickly in the SAAS industry

4.0
Sep 23, 2020

Great

Recommend
CEO approval
Business Outlook

Pros

High qualified development staff. Googd management

Cons

Not so many cons agruments

Viewing 808 - 810 of 829 Reviews

Glassdoor has 846 ServiceTitan reviews submitted anonymously by ServiceTitan employees. Read employee reviews and ratings on Glassdoor to decide if ServiceTitan is right for you.