Does ServiceTitan pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceTitan employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at ServiceTitan. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at ServiceTitan?

49% of ServiceTitan employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceTitan 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at ServiceTitan?

Sales Development Representative (SDR) (111) , Customer Success Manager (30) , Customer Support Advocate (23) , Senior Software Engineer (22) , Sales Development Representative (17) , Sales (16) , Account Executive (14) , Manager (13) , Training Specialist (13) , Software Engineer (10) , Customer Success Manager (CSM) (9) , Live Services Agent (9) , Project Manager (8) , SMB Implementation Manager (7) , Customer Service Representative (6)

What are the pros of working at ServiceTitan according to real employee reviews?

"Great benefits and starting base" ((in 117 reviews)); "Great people and love the work that I do" ((in 70 reviews)); "The culture is great and diverse." ((in 55 reviews)); "Pay is decent and remote" ((in 49 reviews)); "My specific team was great and very helpful, always there to answer questions." ((in 21 reviews))

What are the cons of working at ServiceTitan according to real employee reviews?

"If I really need to nitpick I would say sometimes the managers need to align on expectations." ((in 31 reviews)); "NO work life balance" ((in 23 reviews)); "No training nor guidance on anything." ((in 18 reviews)); "These are just 2 examples of favoritism and nepotism running rapid; it happens often and on every team." ((in 16 reviews)); "A lof of layoffs due to over hiring" ((in 15 reviews))

What are employees saying about ServiceTitan layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ServiceTitan layoffs and their outlook for job security at ServiceTitan in 2026.

Skip to content Skip to footer

Notifications

ServiceTitan

ServiceTitan reviews

Compare reviews

3.4

49% would recommend to a friend

(829 total reviews)

Ara Mahdessian

69% approve of CEO

58% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.9

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

3.1

Career opportunities

2.9

Senior management

ServiceTitan has an employee rating of 3.4 out of 5 stars, based on 829 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

829 reviews

5.0

Dec 20, 2015

Fantastic Culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The people, the teamwork, the product, flexible vacation, free lunch (woo!), and an extremely strong work ethic in everybody. You truly feel like a family and part of something special. Upper management is extremely supportive. Going into work is extremely fun.

Cons

The customers are sometimes terrible to deal with. They expect everything they ask for and we kind of bend over backwards to make them happy. Lower than average pay, but hopefully that pays off in the end when the company has become much larger.

5.0

Nov 22, 2015

Constant Growth and a Caring Culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

An incredible open-space, full of passionate and talented individuals. ServiceTitan provides the perks of a startup, with the confidence that our product will only continue to become more and more invaluable to the service industry.

Cons

A flexible time-off policy and a lack of time-sheets leaves you and only you accountable for getting your work done. Self-starters will thrive, where the more passive might have a harder time.

5.0

Jul 28, 2015

Amazing place to work!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Company is doing great. Recently received $18 million in funding for the top VC in the SAAS space. Great energy, people and culture. Free lunch served every day! Everyone seems to be super excited to be part of the company and the work that they do. Recently moved to a beautiful new office.

Cons

I can't think of any right now.

Viewing 823 - 825 of 829 Reviews

Top companies for "Compensation and Benefits" near you

Siemens Digital Industries Software

3.7★Compensation & Benefits

Digitain

4.0★Compensation & Benefits

Lightspeed

3.6★Compensation & Benefits

Krisp

4.8★Compensation & Benefits

Jobs at ServiceTitan

Senior AI Engineer (Agent OS Platform)

Technical Solutions Specialist

Salem, OR

View job

Technical Solutions Specialist

Chesterfield, MO

View job