Does ServiceTitan pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceTitan employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at ServiceTitan. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at ServiceTitan?

50% of ServiceTitan employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceTitan 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at ServiceTitan?

Sales Development Representative (SDR) (111) , Customer Success Manager (30) , Customer Support Advocate (23) , Senior Software Engineer (23) , Sales Development Representative (17) , Sales (16) , Account Executive (14) , Manager (13) , Training Specialist (13) , Live Services Agent (10) , Software Engineer (10) , Customer Success Manager (CSM) (9) , Project Manager (8) , SMB Implementation Manager (7) , Customer Service Representative (6)

What are the pros of working at ServiceTitan according to real employee reviews?

"Great benefits and starting base" ((in 128 reviews)); "Great people and love the work that I do" ((in 70 reviews)); "The culture is great and diverse." ((in 56 reviews)); "Pay is good." ((in 46 reviews)); "My specific team was great and very helpful, always there to answer questions." ((in 23 reviews))

What are the cons of working at ServiceTitan according to real employee reviews?

"Managers have great insight and suggestions as to how to progress the org but our input doesn't matter." ((in 31 reviews)); "NO work life balance" ((in 25 reviews)); "Told me I’d get 3 months of training and I literally got 2 weeks." ((in 20 reviews)); "Rampant favoritism across all departments." ((in 16 reviews)); "Annual layoffs" ((in 15 reviews))

What are employees saying about ServiceTitan layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ServiceTitan layoffs and their outlook for job security at ServiceTitan in 2026.

Skip to content Skip to footer

Notifications

ServiceTitan

ServiceTitan reviews

Compare reviews

3.4

50% would recommend to a friend

(833 total reviews)

Ara Mahdessian

70% approve of CEO

58% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.9

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

3.1

Career opportunities

2.9

Senior management

ServiceTitan has an employee rating of 3.4 out of 5 stars, based on 833 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

833 reviews

1.0

Mar 11, 2024

No Direction

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Decent benefits and a fully remote company

Cons

Lack of diversity Many competing priorities and a lack of resources to support everything the company wants NO work life balance

1.0

Feb 22, 2024

Horrible!

Sales development representative (sdr)

Recommend

CEO approval

Business Outlook

Pros

Good health benefits, Work from home option

Cons

Horrible management, horrible leads, they give you leads that are impossible to work with and then you get in trouble for not excelling. They mass hire knowing people will want to leave cus the environment is so bad. I got hired with 15 people, after 4 months only 2-3 were left

2.0

Nov 28, 2023

Don’t Trust Them

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Unlimited time off, remote work (for now), decent insurance (also for now)

Cons

Upper management so far removed from company Treats employees as commodities Does not respect medical needs or accommadations ‘unlimited time off’ doesn’t include sick time LOW wage, no ability to ask for raises, encouraged to not talk about how little is made

Viewing 112 - 114 of 833 Reviews

Top companies for "Compensation and Benefits" near you

Adobe

4.1★Compensation & Benefits

Siemens Digital Industries Software

3.8★Compensation & Benefits

Digitain

4.0★Compensation & Benefits

Lightspeed

3.6★Compensation & Benefits

Jobs at ServiceTitan

Customer Success Manager

Senior AI Engineer (Agent OS Platform)

Manager, Enterprise Account Executives

Senior Business Analyst

Customer Success Manager