ServiceTitan reviews

3.4

50% would recommend to a friend

(833 total reviews)
avatar

Ara Mahdessian

70% approve of CEO

58% positive business outlook

ServiceTitan has an employee rating of 3.4 out of 5 stars, based on 833 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

833 reviews
2.0
Apr 13, 2022

Rewarding Bad Behavior

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good perks and benefits Nice bonus plan for individual contributors

Cons

Several HR complaints against someone by multiple people that have quit or been sent to therapy, and what does ServiceTitan do? Reward bad behavior and promotes said someone. Nice work.

1.0
Mar 28, 2022

Would avoid

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Competitive salary with great benefits (401k match, free health insurance, unlimited PTO, etc) -Employees are friendly -ERG and team events are fun

Cons

-They will churn people out without providing a reason -Unclear career pathing -Political -Provide stock options that you have to spend your own money on -No work-life balance (people are unable to remove themselves from work on their PTO or off-hours)

Viewing 130 - 132 of 833 Reviews

Glassdoor has 850 ServiceTitan reviews submitted anonymously by ServiceTitan employees. Read employee reviews and ratings on Glassdoor to decide if ServiceTitan is right for you.