ServiceTitan reviews

3.4

50% would recommend to a friend

(833 total reviews)
avatar

Ara Mahdessian

70% approve of CEO

58% positive business outlook

ServiceTitan has an employee rating of 3.4 out of 5 stars, based on 833 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

833 reviews
5.0
Apr 10, 2017

Customer Success

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

ServiceTitan is very mission-driven. Many companies have catchy purpose statements, but it's very motivating to work in an environment where we all invest so deeply in our customers and one another and support a product that affects our customers' businesses and lives in a major way. That comes with a great deal of responsibility, so this job is not easy, and we all work hard. That leads me to my coworkers. You won't understand until you see for yourself, but my coworkers here are amazing. They're smart, humble, and helpful. We learn from one another, lean on each other to achieve our goals, and also bond pretty deeply outside of work. It's a beautiful culture driven by great core values, and I feel very fortunate to play a part of it all.

Cons

Nothing, but I have to fill this box out.

5.0
Mar 19, 2017

Account Executive

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great opportunity, world-class talent, exciting industry, positive mission, quality character and values at the leadership level, and incredibly benefits.

Cons

Sorry, I really don't see any downside to this role except that, for me, I have to commute a significant distance. But I could move, and I may move.

5.0
Mar 10, 2017

SEVERAL notches above the rest!!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The number one pro for working at ServiceTitan is the people. We are a highly collaborative team that will inevitably bump and bruise one another much like family members do. We no how to balance work and life, but make no mistake, we work hard. We have a palpable, corporate drive to succeed. Perks come and go, but people stay for people. As an organization, ServiceTitan is vested in making sure its people grow and learn along with the company, as it too is experiencing a similar trajectory. We know that life at ServiceTitan is not the norm for most start-ups and we don't take that for granted.

Cons

Moments of ambiguity that can be attributed to the company's start-up status.

Viewing 139 - 141 of 833 Reviews

Glassdoor has 850 ServiceTitan reviews submitted anonymously by ServiceTitan employees. Read employee reviews and ratings on Glassdoor to decide if ServiceTitan is right for you.