Does ServiceTitan pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceTitan employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at ServiceTitan. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at ServiceTitan?

50% of ServiceTitan employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceTitan 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at ServiceTitan?

Sales Development Representative (SDR) (112) , Customer Success Manager (30) , Customer Support Advocate (23) , Senior Software Engineer (23) , Sales Development Representative (17) , Sales (16) , Account Executive (14) , Manager (13) , Training Specialist (13) , Live Services Agent (10) , Software Engineer (10) , Customer Success Manager (CSM) (9) , Project Manager (8) , SMB Implementation Manager (7) , Customer Service Representative (6)

What are the pros of working at ServiceTitan according to real employee reviews?

"Great benefits and starting base" ((in 119 reviews)); "Great people and love the work that I do" ((in 67 reviews)); "The culture is great and diverse." ((in 61 reviews)); "Pay is decent and remote" ((in 47 reviews)); "My specific team was great and very helpful, always there to answer questions." ((in 23 reviews))

What are the cons of working at ServiceTitan according to real employee reviews?

"If I really need to nitpick I would say sometimes the managers need to align on expectations." ((in 34 reviews)); "NO work life balance" ((in 24 reviews)); "Told me I’d get 3 months of training and I literally got 2 weeks." ((in 19 reviews)); "Executive Leadership; Favoritism; Belittling by Executive Leaders; Entitlement within Industry Executives" ((in 16 reviews)); "Cutthroat upper management who’s immediate reflexes are to lay off employees once they absorb new teams" ((in 14 reviews))

What are employees saying about ServiceTitan layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ServiceTitan layoffs and their outlook for job security at ServiceTitan in 2026.

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ServiceTitan

ServiceTitan reviews

3.4

50% would recommend to a friend

(835 total reviews)

Ara Mahdessian

70% approve of CEO

58% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.9

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

3.1

Career opportunities

2.9

Senior management

ServiceTitan has an employee rating of 3.4 out of 5 stars, based on 835 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

835 reviews

3.0

Jan 31, 2025

Great Learning Experience - Unrealistic Expectations

Senior sales enablement manager

Recommend

CEO approval

Business Outlook

Pros

For the most part, I enjoyed the company culture and my teammates. Great bootcamp for those new to Sales Enablement My first 2 years were a joy, and learned a ton. Loved the Enablement offsites to meet the team.

Cons

Was there for 3.5 years, the entire time Enablement sentiment survey showed big burn out problem for the team. Never saw any indication that this was being addressed. It got worse. Performance based on metrics that had never been achieved, becoming demoralizing. Not afraid to keep overloading you with projects with little grace for slippage.

4.0

Jan 30, 2025

not bad

Sales development representative (sdr)

Recommend

CEO approval

Business Outlook

Pros

work life balance is good

Cons

the ae's have to much power

4.0

Jan 20, 2025

Perfect for growth!

Marketing manager

Recommend

CEO approval

Business Outlook

Pros

Career Growth & Development: ServiceTitan is known for offering opportunities for growth and professional development. It’s a dynamic environment, which can be beneficial for individuals who want to advance their careers quickly. Innovative Culture: ServiceTitan is recognized for its innovation and use of technology to transform home service industries. Working here allows you to be part of cutting-edge tech projects, which can be exciting for those passionate about software development and technology.

Cons

ServiceTitan's growth has been rapid, which can lead to a very fast-paced work environment. Employees may find themselves facing tight deadlines, long hours, and high expectations, which could lead to burnout for some individuals.

Viewing 157 - 159 of 835 Reviews

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Jobs at ServiceTitan

Customer Success Manager

Principal Executive Recruiter

Customer Success Manager

Customer Success Manager

Customer Success Manager