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      ServiceTitan

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      ServiceTitan reviews

      3.4

      50% would recommend to a friend

      (836 total reviews)
      avatar

      Ara Mahdessian

      70% approve of CEO

      57% positive business outlook

      Ratings by category

      4.0

      Compensation and benefits

      3.9

      Diversity & inclusion

      3.3

      Culture & values

      3.3

      Work/Life balance

      3.2

      Career opportunities

      2.9

      Senior management

      ServiceTitan has an employee rating of 3.4 out of 5 stars, based on 836 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      836 reviews
      5.0
      Sep 25, 2024

      Nice

      Customer support
      Recommend
      CEO approval
      Business Outlook

      Pros

      It was good to be part of the tea.

      Cons

      Sometimes it will be a pressure, but overall, it's okay.

      3.0
      Sep 20, 2024

      Good place to work

      Live services agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good team environment Always diverse calls

      Cons

      Advancement is stale Shift flexibility sucks

      3.0
      Sep 18, 2024

      Meh

      Engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Comp and benefits are ok

      Cons

      Due to layoffs last year and this year, the product & engineering department is understaffed and overworked. Releases are rarely ever smooth, deadlines are unrealistic, teams are even more siloed, documentation is either lacking or outdated, processes change frequently, and certain tools used are outdated and badly need to be reworked. If anyone from management is actually reading this and is wondering why the internal surveys paint a different picture, it's probably because most people are just suffering in silence for fear of reprisal.

      Viewing 205 - 207 of 836 Reviews
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      ReviewsServiceTitan reviews

      Glassdoor has 853 ServiceTitan reviews submitted anonymously by ServiceTitan employees. Read employee reviews and ratings on Glassdoor to decide if ServiceTitan is right for you.