ServiceTitan reviews

3.4

50% would recommend to a friend

(837 total reviews)
avatar

Ara Mahdessian

70% approve of CEO

57% positive business outlook

ServiceTitan has an employee rating of 3.4 out of 5 stars, based on 837 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

837 reviews
3.0
Jun 25, 2024
Recommend
CEO approval
Business Outlook

Pros

The benefits are great. The company has grown rapidly and has adopted the work from home model for almost all employees, which is great for times like these. The company also is growing rapidly which could mean rapid professional growth as well.

Cons

Employees are overloaded with work and expected to meet metrics that very difficult to attain with the resources provided. This in turn creates an issue with work life balance. High performing employees end up taking heavier loads to make up for lower performing employees and end up worse off than the lower performing employees when it comes to promotions and advancement. The unspoken rule is to keep your head down and work, if you are inclined to or you could be viewed as a problem and management can use that to work against you when you're looking to climb the corporate ladder.

Viewing 250 - 252 of 837 Reviews

Glassdoor has 854 ServiceTitan reviews submitted anonymously by ServiceTitan employees. Read employee reviews and ratings on Glassdoor to decide if ServiceTitan is right for you.