Snap reviews

3.4

48% would recommend to a friend

(1,184 total reviews)
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Evan Spiegel

28% approve of CEO

19% positive business outlook

Snap has an employee rating of 3.4 out of 5 stars, based on 1,184 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Snap employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
2.0
Feb 27, 2019
Recommend
CEO approval
Business Outlook

Pros

For the first few years, it was an exciting place to work. Lots of smart, innovative employees. Compensation comparable to other social media startups. Good perks. Chaotic and disorganized, but that meant any individual had opportunities to step up and get noticed.

Cons

The company will not be successful long-term with Evan Spiegel at the helm. He is cartoonish. He has a framed photo of Steve Jobs in his office and he fancies himself a design genius. The app's clunky design was an obstacle to user growth with adults and foreign markets. He stole the idea for the app from his frat house friend and relied on his family's money and legal experience to get the company up and running. He hires talented people and then ignores their input. He gets fixated on shiny new ideas and does not like to test his assumptions. He prefers to take big swings rather than iterate and measure KPIs. The redesign and Spectacles were his two biggest swings and both were failures. He does not have a near-term strategy and he is annoyed when employees ask for that kind of direction. He hoped that Spectacles would make Snap a leader in augmented reality, but the product does not work well — it was comically painful to watch other Snap employees struggle just to do the most basic things with Specs, like get HD snaps onto their phones. The revolving door among senior leadership is a consequence of Evan's ineptitude. When you get up close to him, it's obvious the emperor has no clothes. He also falls for shmoozers and flattery and yes-men and punishes dissent. The entire company is rolling their eyes behind his back all the time. People put up with it when the stock price was high, but the moment it tumbled, there was a leadership exodus. We all would have stayed if we felt it was a place where good ideas could get implemented, but it's a place where delusion and bullying are rewarded.

1.0
Oct 19, 2018
Recommend
CEO approval
Business Outlook

Pros

Lottery ticket, may not be your favorite job but it could be your last job! You may create the seed of an idea that will take root in many other companies, even your competitors!

Cons

This place is craaaazy, crazy political (even to me, and I used to work in city government!). It's because incentives are all crazily misaligned in a myriad of ways. The New York office is particularly egregious. Managers are also writing code, so it's my way or the highway no discussion. You can do either one of these roles well, or you can do both poorly. Two same named guys can't figure it out. Senior management is quite inexperienced, so political bad actors rule the roost. Teams are siloed from each over, very hard. The tech is poor, and immature. All we know how to do is use some open-source software or pay some service vendor. Its not interesting being done wrong. The politics keeps it from getting fixed. There is no career progression, and I personally know several cases where people are not being treated correctly. As you can imagine the personal growth and well-being of an individual will be the least of your directors, or managers manager, or mangers problems. That ALL takes a back seat to navigating the crazy waters of Snap Inc. You are in this for the money, only. So is everyone around you. Nobody has ever been able to explain a business plan to me. I have watched us innovate, release product, be ripped off. We rinse, we repeat. I don't get it. Maybe you will have better luck understanding our business model if you join. There was some weird unspoken war between the SFO office and the rest of the company. They won, then lost, and now it's NYC and SEA mixing it up with LA. Different comp and review in each location. Likewise between the GOOG and AMZN folks who lost, then won. The bars are way uneven. Like way uneven. (callback to that incentives are all misaligned, #callback) (Also, note to the reader - the HR department at snap has written a lot of glowing & misleading reviews. Be sure you speak to a real engineer before interviewing and get their take so that you know what's real and what's not. This is what is really like, were you expecting a more technical job?)

1.0
Jun 26, 2018
Recommend
CEO approval
Business Outlook

Pros

friendly coworkers beach view office popular product

Cons

I worked hard at Snap, 10am - 8pm everyday plus replying messages/emails after work hours, and my manager never complained about my performance. Suddenly got an email in the morning, asking me to package my personal stuff and leave the company. Management used to say we are a family during all hands. Turned out that's how they treat their family.

Viewing 16 - 18 of 1,184 Reviews

Glassdoor has 1,543 Snap reviews submitted anonymously by Snap employees. Read employee reviews and ratings on Glassdoor to decide if Snap is right for you.