Snap reviews

3.4

48% would recommend to a friend

(1,184 total reviews)
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Evan Spiegel

28% approve of CEO

19% positive business outlook

Snap has an employee rating of 3.4 out of 5 stars, based on 1,184 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Snap employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
2.0
Nov 30, 2017

I Really Wanted To Like It Here

Recommend
CEO approval
Business Outlook

Pros

- Competitive compensation packages (but once you’re in you’ll understand why) - Great HQ location

Cons

- Lack of transparency on strategy and vision - You don’t have to be Facebook or Amazon, but you have to have some sort of competitive advantage. Separating social and media aren’t going to cut it. There are a bunch of apps that already do that. This is a huge gap for a company that’s supposed to be worth billions. I have yet to see anything that suggests that there’s any type of long term strategic planning. I could barely get teams to show me a roadmap for the quarter and it was needed for my job! As a result Snap: - Can’t keep top talent - Top talent wants to know what they’re working towards. That doesn’t happen here. You’re expected to work in a vacuum and pretend to see the bigger picture- except...there isn’t one. It’s all in Evan’s head. Priorities shift literally everyday and are based on nothing more than gut feelings. - Slow moving: Any reviewers that say Snap is fast-paced are disillusioned or lack experience. Meetings are for show, constantly pushed out, cancelled, and/or never re-scheduled. There’s very little autonomy and projects are micromanaged. There are no performance reviews, so goals (if they are even articulated) are constantly refreshed or pushed out quarter over quarter. - Morale is low and the existing culture perpetuates this: Some long-timers aren’t receptive to meeting new people as the company grows and bringing them into the fold. It’s a “fend for yourself” environment where survival of the ruthless reigns. Some people are just mean/rude. - Internal Communication: Nope. There is none. Have a suggestion for a new product/feature? Or maybe an anecdot to share that will help boost engagement? You’re out of luck finding a forum to share it in. The only feedback is in the form of app feedback and even that is a black box to the person who reports. Basically, Snap is a place where you try to look as busy possible and impress Evan/your leadership, without actually doing anything that’s moving the “camera company” forward in a meaningful way. It’s been very disappointing working here. Much like the app (Snapchat), the company (Snap Inc.), leaves a lot to be desired. I was hoping for world-class and just haven’t seen it yet. There’s a bunch of people rooting for Snap Inc., so it will be up to some bold souls (or Evan singlehandledly—which is more likely) to get to anything resembling success.

3.0
Nov 10, 2016
Recommend
CEO approval
Business Outlook

Pros

I worked as a story editor on the content team, curating submitted snaps for their Live Stories. There are really good benefits and perks — you don't have to pay into healthcare, the snacks are pretty sweet, there are occasional activities like free group workout classes. You feel like you're working at one of the most exciting companies in the world. You can have a pretty big say in projects even without a ton of past work experience; Snapchat generally values the input and creativity of its employees, and wants be cooler and more innovative than anywhere else and that led to some really fruitful creative work. The pay is really good.

Cons

Horrific and irregular hours, far worse than initially advertised in the job description. It was not uncommon to work on both overnight and daytime shifts in the same week, which was nuts and totally destabilized any ability to have a social life outside of work. That's something that not might be visible from the outside, but attention toward employee wellness in this respect was minimal. There's a lack of diversity in the company overall — the content team at one point was definitely one of the more diverse teams (racially + gender-wise) but leadership and management is vastly white and male, which led to interpersonal issues and some tone-deafness in regard to content decisions. A relatively flat organizational structure meant it was difficult to get promoted or see the potential for a longer-term career ladder.

3.0
Feb 2, 2018
Recommend
CEO approval
Business Outlook

Pros

Amazing benefits that are hard to beat, free lunch, free breakfast 3 days a week, free healthcare

Cons

Snap is known for having bad HR and unqualified leadership. I experienced this first-hand during the year I spent with the company. HR openly speaks about other employees and their performance on the phone in the open-space environment, they can not keep matters that don't involve leadership confidential (even when asked to both verbally and in writing). Additionally almost every person in a leadership position in the company is not experienced enough or qualified to be in that position. As a woman, I found out my male counterparts were making more money than me (I have a master's degree when none of them do). When this matter was brought up to HR it was flat out ignored and instead a promotion was promised and dangled over my head until the working environment became so unjust and hostile that I quit. The culture is also very "bro-y." It is clear that men are valued more in this company than women are.

Viewing 19 - 21 of 1,184 Reviews

Glassdoor has 1,543 Snap reviews submitted anonymously by Snap employees. Read employee reviews and ratings on Glassdoor to decide if Snap is right for you.