Does SupportYourApp pay their employees well?

According to anonymously submitted Glassdoor reviews, SupportYourApp employees rate their compensation and benefits as 4.5 out of 5. Find out more about salaries and benefits at SupportYourApp. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at SupportYourApp?

89% of SupportYourApp employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SupportYourApp 4.6 out of 5 for work life balance, 4.6 for culture and values and 4.5 for career opportunities.

What are the top reviewed jobs at SupportYourApp?

Customer Service Representative (518) , Customer Support Representative (59) , Customer Support Consultant (21) , Support Consultant (20) , Customer Support (19) , Customer Service (18) , Customer Support Agent (17) , Customer Support Specialist (16) , Service Delivery Manager (16) , Consultant (13) , Manager (11) , Customer Service Agent (10) , Technical Support Engineer (10) , Team Lead (8) , Customer Service Representative (CSR) (7)

What are the pros of working at SupportYourApp according to real employee reviews?

"Excellent and friendly team." ((in 74 reviews)); "Great management and processes" ((in 43 reviews)); "Everyone here is friendly and supportive." ((in 27 reviews)); "There is always someone to talk to in the office and the manager is always in touch." ((in 23 reviews)); "Regular trainings, conferences, thematic articles and HR events encourage for individual development and reflect company dynamic all the time." ((in 18 reviews))

What are the cons of working at SupportYourApp according to real employee reviews?

"Salary is low and they get a lot of money from each project." ((in 35 reviews)); "No benefits like health insurance and really sad amount of vacation/personal days off" ((in 10 reviews)); "No insurance" ((in 5 reviews)); "no health insurance" ((in 5 reviews)); "The team leaders are terrible—lacking even basic knowledge of organizational behavior—and there is clear racism within the workplace." ((in 4 reviews))

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SupportYourApp

SupportYourApp reviews

4.5

89% would recommend to a friend

(871 total reviews)

Daria Leshchenko

92% approve of CEO

90% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.6

Culture & values

4.6

Work/Life balance

4.5

Senior management

4.5

Compensation and benefits

4.5

Career opportunities

SupportYourApp has an employee rating of 4.5 out of 5 stars, based on 871 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SupportYourApp employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

871 reviews

5.0

Nov 21, 2025

Supportive management

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

I really appreciate working for a company that values fair pay and has strong, supportive management. It makes a big difference in motivation and overall job satisfaction. The leadership here truly listens to employees and encourages open communication, which creates a great sense of trust and respect.

Cons

SYA, in my opinion, is one of the best places for digital nomad-oriented individuals.

5.0

Nov 21, 2025

We really have a great team here.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

From the day one everybody did their best to welcome me, made me feel accepted and valued. We really function as a team, and I believe that all of us are getting the support and understanding as much as it's possible.

Cons

Definitely would recommend SUP to everyone!

5.0

Nov 21, 2025

Because I have no complaints at all

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

I highly recommend this company because it cares about its employees. The company's values focus not only on business but also on employees. The company provides everything necessary to perform duties, and any issue can be quickly resolved, even with top managers.

Cons

I highly recommend this company because it cares about its employees.

Viewing 37 - 39 of 871 Reviews

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Jobs at SupportYourApp

(Fluent German & English) Customer Support Consultant (remote)

Wien

View job