Item: SupportYourApp
Rating: 5
Author: Current employee - Customer Service Agent

Question 1

Does SupportYourApp pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, SupportYourApp employees rate their compensation and benefits as 4.5 out of 5. Find out more about salaries and benefits at SupportYourApp. This rating has decreased by 3% over the last 12 months.

Question 2

How satisfied are employees working at SupportYourApp?

Accepted Answer

89% of SupportYourApp employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated SupportYourApp 4.6 out of 5 for work life balance, 4.6 for culture and values and 4.5 for career opportunities.

Question 3

What are the top reviewed jobs at SupportYourApp?

Accepted Answer

Customer Service Representative (518), Customer Support Representative (59), Customer Support Consultant (21), Support Consultant (20), Customer Support (19), Customer Service (18), Customer Support Agent (17), Customer Support Specialist (16), Service Delivery Manager (16), Consultant (13), Manager (11), Customer Service Agent (10), Technical Support Engineer (10), Team Lead (8), Customer Service Representative (CSR) (7)

Question 4

What are the pros of working at SupportYourApp according to real employee reviews?

Accepted Answer

"Good people in the company." ((in 97 reviews)); "Excellent and friendly team." ((in 80 reviews)); "Great management and processes" ((in 46 reviews)); "Offices are amazing and competitive salary." ((in 35 reviews)); "Everyone here is friendly and supportive." ((in 28 reviews))

Question 5

What are the cons of working at SupportYourApp according to real employee reviews?

Accepted Answer

"No benefits like health insurance and really sad amount of vacation/personal days off" ((in 10 reviews)); "No insurance" ((in 6 reviews)); "no health insurance" ((in 6 reviews)); "Atrocious leadership, especially CCO." ((in 4 reviews)); "The team leaders are terrible—lacking even basic knowledge of organizational behavior—and there is clear racism within the workplace." ((in 3 reviews))

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